Rack Room Shoes
Access your Rewards account, shop with a click, track orders & much more!
Great news! Just in time for the holidays, we are re-launching a new version of our mobile app to provide you a faster, easier, re-imagined experience. Here are some of the improvements you can expect:• An all-new, streamlined checkout experience • Enroll or Sign In to earn and track points, plus see and redeem available Rewards• Track your recent orders• Receive alerts about recent orders and earned Rewards• See your complete purchase history, (in-store and online) in one place• Use the app as a digital receipt for in-store returns• An updated Store Finder feature-PLUS-• Logged-in customers are given priority access to LIVE CHAT with Customer Care repsMuch more coming soon!TWO BRANDS. ONE FAMILY.ONE APP.GREAT NEWS! We’ve combined the Rack Room Shoes’ app with the Off Broadway Shoe Warehouse app so we can now offer more shoes, more brands and more locations for customers to shop..We’re excited to bring you so much MORE TO LOVE!
Great news! Just in time for the holidays, we are re-launching a new version of our mobile app to provide you a faster, easier, re-imagined experience. Here are some of the improvements you can expect:• An all-new, streamlined checkout experience • Enroll or Sign In to earn and track points, plus see and redeem available Rewards• Track your recent orders• Receive alerts about recent orders and earned Rewards• See your complete purchase history, (in-store and online) in one place• Use the app as a digital receipt for in-store returns• An updated Store Finder feature-PLUS-• Logged-in customers are given priority access to LIVE CHAT with Customer Care repsMuch more coming soon!TWO BRANDS. ONE FAMILY.ONE APP.GREAT NEWS! We’ve combined the Rack Room Shoes’ app with the Off Broadway Shoe Warehouse app so we can now offer more shoes, more brands and more locations for customers to shop..We’re excited to bring you so much MORE TO LOVE!
Read trusted reviews from application customers
App will not open to show what's in store after a few seconds shows~ 0 items found
It's crazy I see reviews from 2019 about not being able to pay for items. I figured it should be working by now, but it's not smh. I enjoy shopping at this store and was looking forward to buying my shoes online. Not fixing the app is very unprofessional and lower the standard that you all may have. Clearly everyone loves your store but you all need to fix this app asap.
Works but it's really slow. This app needs to be updated because everything in the app loads very slow. It takes forever to put filters to narrow down a certain size, style, color because it takes like a minute for each filter to load. Also I've been getting random errors while I'm on the app.
It wouldn't even load
Always buffering & takes forever to open.
App used to work great. "Then I updated it." Its impossible to search for shoes, there are no categories. When you click shop it does absolutely nothing. Such a shame, I used to shop here for all my shoes. Guess I will take the app destruction as a sign. Hopefully they return the app to its former version, it was much better.
Doesn't work. Add shoes to cart says product number not found.. On every shoe i tried!! Then go to cart and there's 15 pairs there but at $0 and you have to delete them all. Doesn't show that you can have any shoes shipped to you or pickup locally. App is garbage. Ordered on website just fine. Deleting app!!
Why does the app not work anymore. I have had this app installed for over two years but I have noticed it uninstalled by itself and I can't download it anymore. My phone is samsung galaxy s21 ultra
Update constantly fails on S21 Ultra.
Can not download app on my note 20 ultra